Mike at Delta, you made my lip quiver last night.
You took my information, you booked me from here to New Orleans, and from there back to Newark....you did it flawlessly, with no asking for a repeat of anything, you lived in Salt Lake...customer service where a Mike really was a Mike.... you made the quickest connections, your making it all one return, thus using my return frequent flier miles as one ticket, keeping me from having to purchase a ticket to New Orleans and...you did it all in a matter of 20 minutes. Mike, thanks to you and your nice voice, your fast fingers, your....competence, I leave here, have a small two day trip to my home town, and will be back home in New York on September 25th.
Oh, Mike... I love you.